Sentiment Analyzer
Measure brand resonance and market perception using multimodal AI tuned for enterprise contexts with structured voice-of-customer signals.
Measure brand resonance and market perception using multimodal AI tuned for enterprise contexts with structured voice-of-customer signals.
Generic sentiment scores: Consumer-grade tools miss the nuance in B2B and regulated industries
Siloed feedback: Customer signals scattered across surveys, social, calls, and support tickets
No context: Polarity scores without understanding what's driving perception shifts
Aggregate unstructured feedback from surveys, reviews, transcripts, and social channels into one unified dataset.
Apply domain-specific lexicon libraries and multimodal AI to extract themes, emotion, and intent at scale.
Surface trending topics, perception shifts, and actionable insights tied directly to your business objectives.
Monitor patient and HCP sentiment around therapeutic campaigns while maintaining HIPAA compliance and adverse event detection.
Track brand perception and product feedback across developer forums, review sites, and support channels in real time.
Measure customer satisfaction and brand loyalty signals to predict churn and optimize retention campaigns.
The Sentiment Analyzer is built on our Adaptive Intelligence Layers™ (AIL) framework, ensuring all insights are traceable, context-aware, and aligned with ethical AI principles. It doesn't just measure emotion—it connects voice-of-customer signals to strategic KPIs, compliance requirements, and continuous learning to help your team understand what customers truly mean.